FAQ

FAQ: Omnetec Smart Ring

1. What devices are compatible with the Omnetec Smart Ring?
The Omnetec Smart Ring works seamlessly with iOS 10+ and Android 7+ smartphones. Simply pair it via Bluetooth to the free app.

2. How accurate is the health tracking?
Our ring uses medical-grade sensors to monitor heart rate, blood oxygen (SpO2), sleep stages, and activity levels with clinical precision. Data is validated against industry-standard benchmarks.

3. Is the ring waterproof? Can I swim or shower with it?
Yes! The ring is rated IP68, meaning it’s fully waterproof and dustproof. Wear it swimming, showering, or during intense workouts—no worries.

4. How does the remote selfie control work?
Open your phone’s app, position your shot, and tap the ring to snap photos from up to 30 feet away. Perfect for group shots, travel, or hands-free content creation.

5. What materials are used? Is it hypoallergenic?
The ring is crafted from surgical-grade stainless steel or ceramic—both hypoallergenic, scratch-resistant, and designed for daily wear. Choose between sleek metallic or minimalist ceramic finishes.

6. How long does the battery last? How do I charge it?
A full charge delivers 5-7 days of continuous use. The included wireless charging case provides 2+ additional charges on the go.

7. What if the ring doesn’t fit?
Use our printable sizing guide (available on the product page) to find your perfect fit.

8. What insights does the Omnetec App provide?
The app transforms raw data into personalized wellness tips, sleep score breakdowns, and goal progress reports. Sync with Apple Health or Google Fit for a holistic view of your health.

9. Is my health data secure?
Absolutely. All data is encrypted end-to-end and stored locally on your device. We never share your information with third parties.

10. What’s included in the warranty?
Your ring comes with a 1-year limited warranty covering manufacturing defects. Reach out to our 24/7 support team at contact@omnetec.shop for assistance.

11. How long does shipping take?
Orders ship within 1-4 business days. Delivery times vary by region, but most customers receive their ring in 10-15 business days.

12. Does the ring come in different styles?
Currently, it’s available in two finishes: polished stainless steel or ceramic . Both pair effortlessly with any wardrobe.

Need more help?
Contact us at contact@omnetec.shop or chat live with our team.